Privacy Policy
Persnickety Raven, LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to emails, or contact us, we may collect:
Full name
Billing and shipping address
Email address
Phone number
Payment information
Order history
Non-Personal Information
We may automatically collect certain information about your device and browsing activity, including:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Referral sources
How We Use Your Information
We use collected information to:
Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve website functionality and customer experience
Detect fraud and maintain website security
Send promotional emails or marketing communications (you may opt out at any time)
Payment Processing
Payments are processed securely through third-party payment providers. We do not store full credit card information on our servers.
Who we share your data with
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary to operate our business, including:
Payment processors
Shipping carriers
Email marketing services
Website hosting providers
Legal authorities if required by law
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Remember user preferences
Improve website performance
Analyze website traffic
Support marketing and advertising efforts
You can adjust your browser settings to refuse cookies; however, some website features may not function properly.
Embedded content from other websites
Pages on our website may include embedded content from third-party websites or services such as videos, images, social media feeds, product reviews, or other media.
Embedded content from other websites behaves in the same manner as if you visited the third party website directly. These third-party services may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged into that website or service.
We do not control the privacy practices of third-party websites or services and encourage users to review their respective privacy policies before interacting with embedded content.
Email Marketing
If you subscribe to our mailing list, we may send promotional emails about products, sales, or updates. You may unsubscribe at any time using the link provided in our emails.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, misuse or destruction. These measures may include secure payment processing, encrypted connections (SSL), password protection, limited access controls, and secure storage practices.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Breach Response and Reporting
In the event of a suspected or confirmed data breach involving personal information, we will take the necessary steps to investigate, contain, and remediate the issue. This may include:
Identifying and securing affected systems
Assessing the scope and impact of the incident
Restoring the integrity and security of our systems
Working with cybersecurity professionals or service providers as needed
If required by applicable law, affected individuals and relevant regulatory authorities will be notified within the legally required timeframe. Notifications may include information regarding the nature of the breach, the types of information affected, actions taken to address the incident, and recommended steps individuals may take to protect themselves.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
How long we retain your data
We retain personal information only for the necessary amount of time needed to fulfill the purposes outlines in this privacy policy, including processing transactions, maintaining business and financial records, complying with legal obligations, resolving disputes, and enforcing our agreements.
Oder information, customer communications, and transaction records may be retained for accounting, tax, fraud prevention, and legal compliance purposes. Marketing preferences and account information may also be retained until a user requests deletion or unsubscribes from communications
When personal information is no longer required, we will securely delete, destroy or anonymize the information in accordance with applicable laws and reasonable business practices.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where your data is sent
Visitor data may be checked through an automated spam detection service.
What rights you have over your data
Depending on your location, you may have rights regarding your personal information, including the right to:
Access your personal data
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
To make a request, or for questions regarding this privacy policy, contact us using the information below.